The Rethink + Showcase integration now has the ability to sync data for individual Rethink users within larger Showcase accounts. This means we can now restrict and filter synced data exclusively to the users chosen during the integration setup process.

From the Showcase side:

The setup in Admin Dash remains the same. When creating the Rethink Organization, we select only the users who are authorized to sync data to Rethink.

Take extra precaution when creating the Rethink Organization. If “Auto Include Users” is accidentally selected, data from ALL users will sync.

From the Rethink side:

During setup, we now have the ability to restrict syncing to individual users who are authorized to send data to Showcase. This feature is useful for Rethink orgs where only certain individuals are permitted to sync data.

In the Rethink Settings UI, a new tab called “Broker Sync Settings” allows users to be added to the integration.

If all Rethink users are allowed to sync their data to Showcase, simply leave this setting disabled.

Otherwise, to restrict syncing to specific brokers, click Enable, then add the desired users:

When enabled, records owned by users who have not been added to “Broker Sync Settings” will not sync to Showcase. If a record under a non-syncing user is inadvertently marked for synchronization (e.g. the “Sync with BO” checkbox is checked), the sync log will display the following error:

Alternatively, if the “Send to Buildout” button is clicked on a deal under a non-syncing user, the following error message will appear:

Previously, individual Rethink accounts associated with larger “corporate” Showcase accounts (e.g. Lee & Associates) could not utilize the integration due to the lack of data filtering. Basically, all listings and leads from the corporate Showcase account would sync into the individual Rethink account, exposing data from other brokers who weren’t affiliated with the Rethink account.

This new functionality opens up the integration to a broader audience, allowing smaller Rethink accounts to securely sync with larger Showcase accounts.

When users are added to the integration in both platforms, the API and webhooks ensure that only data belonging to those selected users is exposed.

This feature is included in the 3.27.x release end of December 2024.

Spaces and comps now use the same webhook-style integration as properties and leads, enabling faster data synchronization from Showcase to Rethink. With this update, space and comp data now sync to Rethink in less than a minute.

Previously, when a lease space was created or updated in Showcase, or a comp was updated, users had to wait for the next scheduled sync for the changes to appear in Rethink.

With the new webhook integration, data transfer is significantly faster, providing Rethink users with almost real-time updates - not only for properties and leads but now for spaces and comps as well.

For background, a few months ago, properties and leads transitioned to webhook-style syncing, paving the way for lease spaces and comps to adopt the same approach. This update ensures a consistent user experience across all data types.

Webhooks trigger immediate syncs for space and comp data whenever changes occur in Showcase, reducing the delay between platforms and improving performance load by moving away from large batch jobs.

When a lease space is created or updated in Showcase, or a comp is updated (comps still need to originate in Rethink), the data flows quickly to Rethink in under a minute.

This feature is included in the 3.27.x release which is available for new customers who are onboarded after January 10, 2025.

Existing customers who are using the integration today will need to be manually migrated to the new version. An email blast will be sent out to these Rethink system administrators in December with further details and instructions on how to request the update.

We also created duplicate matching rules for spaces based on space name/suite.

On top of all the new changes to the integration, there is also a new UI to automate the creation of webhook Scheduled Job.

Previously, when you logged into your mobile application, it looked off and not very similar to your Desktop experience. Now, when you access Rethink on your mobile app, it should look more like what you would see on your desktop.