Rethink and Showcase can work together seamlessly, allowing individual brokers to sync deal, property, space, lead and comp data between the two platforms.

You have the option to sync data in both directions or one-way, whichever suits you best.

The integration connects a standard set of fields between the platforms, but we do support certain custom mapped fields upon request.

Click here for a list of fields that sync between the two platforms. Buildout can map certain custom fields upon request.

Syncing from Showcase to Rethink is always instantaneous and automatic.

However, to sync a property or deal from Rethink to Showcase, you must check the "Sync with BO" checkbox and add at least one internal broker to the Associated Parties related list.

Click the "Send to Buildout" button to send the record to Showcase immediately; otherwise, the record will be put in queue and sent over to Showcase during the next scheduled sync (typically every 15 minutes, but this frequency can be changed).

Syncing data from Showcase to Rethink is always instantaneous and automatic.

However, syncing data (certain data) such as spaces and comps from Rethink to Showcase runs in scheduled batches - typically every 10 minutes to once per day, depending on how your integration is configured.

To sync a space or comp from Rethink to Showcase, you must check the “Sync with BO” checkbox on the record and ensure that the parent property is also marked for sync. This is required—if the parent property is not syncing, the associated space or comp will not sync either.

Spaces and comps do not have an instant “Send to Buildout” button. Instead, records marked for sync are added to a queue and transferred to Showcase during the next scheduled sync.

Remember, after syncing spaces to Showcase, be sure to check the "Lease" checkbox on the listing to see your lease spaces.

Syncing from Showcase to Rethink is always instantaneous and automatic.

Leads flow into Rethink as inquiries under either the property or the deal (the choice is yours).

When a record syncs between Rethink and Showcase, it uses the Buildout ID (derived from the Showcase listing) to match to the correct record.

If a matching record isn't found based on a Buildout ID, it tries looking for a property with an exact address match under the same lead broker.

Here's more context on what happens when searching for a matching record in Rethink:

If a matching record is found:

If no match is found:

In order to set up the integration, your account manager will ask you for the following. If you need guidance around best practices for your organization, your account manager is happy to assist.