As the System Administrator, you will need to understand the different user license types available and which one is most appropriate to assign to your users. This article describes each license type and the available user profiles associated with them.
User Licenses
License Types | Description | Profiles |
Salesforce | System Administrators require this license type. Expands the ability to customize the Rethink application and manage other Profiles and Permissions.
Salesforce has a strict limit of 1 system admin for every 50 users. | System Administrator |
Salesforce Platform | This is a standard license that all other users will utilize. | REthink Standard User |
Chatter Free | These users can access standard Chatter items such as people, profiles, groups, and files, but they can’t access any Salesforce objects or data. Chatter Free users can also be Chatter moderators. | Chatter Free User |
Chatter External | This license is for users who are outside of your company’s email domain. These external users, also called customers, can be invited to Chatter groups that allow customers. Customers can access information and interact with users only in the groups they’re invited to. They have no access to Chatter objects or data. Chatter External users can view user profiles, but they can’t edit them. | Chatter External User |
To review how many licenses you have used and how many are available for use, go into Setup > Company Information, then scroll down to User Licenses:
Salesforce licenses plus Salesforce Platform licenses will total the amount of licenses you purchased from Rethink. You are allotted 5,000 Chatter Free licenses and 500 Chatter External licenses.
If you are running low on Rethink licenses and need to add more seats, please reach out to your Account Executive or Product Support (rethinkcrm@buildout.com).