When a CRM account is created, the first admin assigned to that account is often also assigned as the default for several processes. When that user is no longer the system admin and the new admin tries to deactivate them, they will be stopped by a variety of errors stating the user is set as default.

In this article, we will walk through the steps on how to modify the default user on these processes in order to successfully deactivate said user.

For each heading, you will type the name into the search bar, choose the setting, click edit, and change the owner to the active system admin.

Some of these settings may be irrelevant to your workflow and can be skipped if no name is indicated.

All Sites has a couple of steps to find the Default owner:

After all of these have been changed. You should be able to deactivate the system admin as you would any other user.